Their call center is horrible. .. A gentleman I sp...

Their call center is horrible. .. A gentleman I spoke to at the call center when I called was very rude .. He told me that they send emails for the customer to call to make their appointments not the office calls the patients to make appointments .. I had received an email to call to make my appointment .. Why would I need to call ?!! All Doctors offices call to make appointments when it s a referral and it s the patients first time .Neither the less they are supposed to call you to make the appointment .. He went on to say that I had to call to get a referral number from my insurance company so they could schedule the appointment ...
I will say this the young lady was friendly and helpful .. the gentleman That did the scan was great. ..Friendly , very detailed .. Let me know was going. To happen ...I would go back again just because the office was great