I started with Kelly's 10 years ago. It was a good...

I started with Kelly's 10 years ago. It was a good company at the time. I had a great rep and never had an issue if I took vacation or needed paperwork submitted or even just needed a question answered about benefits. Today I think it's a sad company. The rep for the temporary on my line and my wife's rep are the worst for professionalism I've ever seen. Now it may not be the same across the board but I do know these two reps are for separate shops. TM will call their rep with a question and days later the rep will call back, while they're at work, so they can leave them a voicemail. Not at all so they can actually have a conversation about what is needed. Or a text and they won't respond for days later. They won't try to work with people and their circumstances at all. I don't know when they started thinking they were better than a person working the line but every person at that plant has a common goal. Just because you're signing a vacation slip vs sweating at 1a.m. putting in an engine doesn't mean you're better than the next person. If this was the company I had started with 10 years ago I wouldn't be where I am now because the downright rudeness of the reps they have currently is appalling. Maybe upper management knows and maybe they don't but it could be a reason there's such a high turnover with Kelly's. I hope someone cares enough to make a change.