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I switched banks in January 2021 and because their...

I switched banks in January 2021 and because their automatic draft does not allow me to update the payment checking and routing routing for 3 days, I had a payment return. I switched banks again in March 2021 and the same thing happened. Rather than set customers up to forget to re-enroll in auto-draft, this company sets you up to get returned pmts and late fees. Now, due to 2 returned payments my account will only accept CASH PAYMENTS FOR 6 MONTHS, which was not communicated on my bill.... in 2021 I wouldn't think this kind of treatment would be allowed but I guess I shouldn't expect anything less from a monopoly. I'm so thankful to be moving in August.

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