This hotel is in a good location but pricey, outda...

This hotel is in a good location but pricey, outdated, and services listed on website are non existent. I recently stayed there for a wedding and loved the location. Within walking distance of shopping, beach, and bay. However when I checked in I inquired as to their onsite laundry service as listed as an amenity on their website since I needed a dress steamed and not ironed. They provide no such service. A member of their staff was kind enough to help me locate my room when I could not find it in the dark and contact someone about my dress. I was told I would receive a call the next day. I received no such call. I took one shower but the bathroom was so disgusting I ended up using the sink to wash myself the remainder of my stay. Things were found under the bed and on the floor that are a testament to their lack of housekeeping. They don't even provide one bottle of water per person per day in a room includedin their 25.00 per day resort fee. The rate per day, at 27.00, to park a car is outrageous when you can locate other places that do provide free parking. Also, if you just park there to eat or drink they will comp you two hours of free parking but charge you 10.00 per hour after that. One can only hope they don't take long to get your food out and you don't eat slow like me. For what they charge to eat and drink there parking again should be complimentary. Look close and you will also see cushions in the lobby that are ripped. We did have a view from our balcony of the weddings taking place below but had to run inside one day as water dripped from above and we noticed a huge crack in the balcony above us. The plus are the many fish, turtles, ducks, and birds they have on the premises. When the birds were out and I would hear them squawking I would happily run over and tell them to use their "quiet voice". Apparently they don't really talk to most people except their trainer but I could get them to talk. My favorite was Chadwick in the gilded cage. When he's happy he will tug on his spoons and I loved getting him to dance. If you're out there be sure to visit him. If I could have brought him home I would have. The coffee shop is reasonable, restaurants expensive, gym included but the hot tub and sauna are extra. Skip their spa, boat and bike rentals. You can get better prices nearby. Also, don't be surprised by the amount of homeless people you will see. I received a nice response about my review from the Catamaran Resort Hotel and Spa. I would specifically like to address the issue of the dry cleaning service which they state is available with a 4 hour turnaround time and your expense. While I was aware this would have been at my expense the front desk did inform me they had no such service and I would have to take my dress off site myself.