Roneal Prasad Review of The SouthPoint Company
I recently stayed at Southpoint for the very first...
I recently stayed at Southpoint for the very first time and Im giving 2 stars because the room was beautiful but my shower was broken and did not drain properly so unless you took a 30 seconds shower the tub would get full and overflow , my check in process was quick and easy and the best part of my stay Jayme was friendly and sweet. I must ve gambled over $1000 which is half my monthly income so I went overboard won none of my money back but had fun doing it. The problem came when I decided to join happy hour at Baja miguels & immediately got rejected for service upon questioning why I was not being served I was told my California Id was a fake by bad tender Alberto & that I couldn t be the person in the pic cuz my hair is blonde I couldn t believe it so I ask for a manager to verify it and he does , problem solved right ? WRONG ANOTHER guest suggest a shot for embarrassing me in front of everyone I agree with the comment next thing I know Romeo is all up in my face threatening to call security on me for being disrespectful I lost it at that point no way in hell is an employee gonna discriminate against me for my hair color then threaten me with security because I agreed with the idea of a free shot I let Romeo know he needed to check his employee not me then I asked for a refund I was fed up and ANGRY upon asking for a refund my receipt was ripped up in my face I stayed for a new one considering how they acted I couldn t be guaranteed a refund although only $6 I ll be damned if I spend a penny after that disrespect it was the worst experience I ve ever endured it was completely degrading to be threatened with security for NOTHING it hit rock bottom for me as I ve lost many of my people to the hands of senseless police violence one being my brother. I immediately confided in the beverage manager Rick who assured me there would be some resolution but unfortunately I was never contacted and the issue was never resolved so I am left with a bitter taste about this place. It was after this that I noticed there were very many minorities there to begin with I would have been better off in my timeshare across the street or a Hilton. I m disappointed because I thought I found my home away from home but this incident was too damaging to sweep under the rug I m very disappointed in management and the Baja Miguel s team. Also my husband is in the Air-Force literally came home from deployment that weekend we just wanted to have a mini get away but this experience truly ruined our stay why on earth would someone w/ military Id try to bring an underaged woman to a bar? It was so senseless so disrespectful and if I could have my money back I put into that place I would and never look back waste waste waste and clearly management is no better STAY AWAY ESPECIALLY IF YOU FIGHT TO SERVE THIS COUNTRY YOU DESERVE BETTER
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