Updated review:

Updated review:

I was able to resolve this issue with the customer service and they were happy to help.
I decided to keep my TENS machine and they made a price adjustment.

This place is such a rip off. Bought a ProActive Alevia 2 in 1 TENS & EMS for $189.99. While searching on google to find more information on the device, I realized that this unit is being sold under $100 at Amazon and Walmart and the producer is selling it for $129.99. Please see the snapshot of photos included. I get it that prices are different from store to store, but paying almost double of what the market price is, is an actual rip off.
I feel bad so the elderly customers who shop from this business.
They make everything final sale, therefore we can t return it either.