Jorge Gomes

Review of Diamond Cliff Resort & Spa

Stole money from our room 1110batat

Stole money from our room 1110batat
Thy hey scan our card twice then told us didnt work used different card went through then checked with bank and they did do it the frist time had to complain about it then they put deposit back in bank.
Had 20% off all food and drinks in our package but had to keep telling them everytime we brought something they should of known by giving them room number most of the staff didnt understood English hard to ask questions.
Only good point was Buffett breakfast.
Also they have 10% government tax and 7% service fee which is completely a scam as there is no such thing its just a way off the resort making more money off you, would not stay here again plus phuket isn't that cheap at all especially in most resorts and restaurants drinks just the same as back in Australia 9 to 10 dollars a drink like scotch and vodka best to go to little supermarket and eat some off street food if you know were to go.
Seafood very expensive overall not the cheapest place to travel bali still abit cheaper.
Still here told us would investigate but nothing happened not a 5 star resort more like 3.5 star not cheap at all.