Service was terrible. Waited ages for our drinks,...

Service was terrible. Waited ages for our drinks, the were 8 of us. Eventually when they arrived they forgot one coffee.. when we asked the girl said " it's busy" ! If I said that to a client I would be out of work! Asked for the bill and the coffee was on it so we asked for it to be changed and waited another 10 minutes. Not recommended, some of our group went for lunch, waited 20 mins. Nobody looked at them so some left. The ones that ordered got their plates slammed down. Wouldn't go back.