Mike Miller

Review of Horseshoe Bay Resort Marriott

Seems like nice place. Took family here. Even upgr...

Seems like nice place. Took family here. Even upgraded to nicer "room". Forgot to tell me that my upgraded room did not include standard resort features like towel service or working fridges. These are necessity for family of 7. 3 small children 4 adults. Had to switch rooms 3 times in 4-6 hours at check in. 30 hours into first stay went to front office and said will not stay here again. 3BR 3BA rooms. Was told they will give us a call when they review it.....just shocked. Room rate is $2K for 3 nights, I guess expectations were little too high?