Natalie Nayna Review of Autovalue Hyundai
When I took my Tucson in for a routine transmissio...
When I took my Tucson in for a routine transmission fluid flush on May 15 2018, I mentioned
that my washer fluid was not coming out at all, and could they please take a look at it. After
waiting well over an hour for the transmission job, I was told that they were now checking the
washer fluid issue. About half an hour later I was informed that i needed a new washer fluid
pump at the cost of $127.00 plus taxes (and I assume labour). I was told they would have to
order one and that I would be called when it arrived.
Long story short, I went home and my 17yr old son discovered that the hose connecting the
spray nozzle to the pump had fallen off. He fixed it in 5 minutes.Words cannot describe how
angry I felt! To be blatantly lied to! Clearly no one even looked at it! Now I am wondering if my
transmission was even serviced? How would I know? This is sad because I was actually
considering buying another vehicle from them, but now I have absolutely no trust in them at all.
The whole situation is shameful, unbelievable, unprofessional and disgraceful! ( illegal too?) So
much for highly qualified Hyundai service technicians; how about rip off artists and liars?
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