G

Gulrukh Khan

3 years ago

I have had a 5 star plus experience with this firm...

I have had a 5 star plus experience with this firm.

I had an accident before the UK lockdown in March, and within 2 days I had a hire car sent.

Unfortunately when lockdown happened, within 3 weeks my mother and grandmother suddenly passed away ( non covid related).

Due to the fact I needed to have a vehicle as I was caring for my elderly father, the company was absolutely brilliant.

They have been so compassionate, professional, gentle, contacting me regularly and creating special conditions for me to retain the vehicle for an extended time - with even possible risks to them etc. (as hire conditions are for a limited time).

I cannot express in words how immensely grateful my father and myself are - for such care taken with us.

They didn t have to be this way and could have just been unconcerned just thinking of their profits, but they truly went out of their way to assist in a seamless manner.

Some of the staff I was dealing with were

- Tyrion
- James
- Craig
- Karen
- Kelsey
- Jonnie
- Kimberley
- Kelsey

I truly commend them for their sensitivity and efficiency, and also this company for showing personal service in all ways.

I would totally recommend using them without any doubt whatsoever.

Thankyou again so much. You greatly eased my situation - which has been so difficult in my time of grieving, and under imposed general restrictions to our personal freedoms.

Bless you all...

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