Gabriel Avelar

Review of Aliviane, Inc.

This place is an absolute joke. They're supposed t...

This place is an absolute joke. They're supposed to help out women who are trying to get and stay sober but all they do is enable. Women leave and go on binges and then are allowed to come back without any consequences or repercussions. I knew of a person that snuck in chocolate for her kids and was restricted and extended whereas the ones who would take off and get high for days were "completing" the program "successfully". And when you try to file a complaint at the highest level all they do is stonewall you and tell you they'll look into it. I e-mailed their CEO, HR manager, and immediate supervisor to file a complaint on Rosemary Sanchez, a counselor at the Women's Residential, back in late November (I also CC'd Rosemary Sanchez to be fully transparent). I asked the receptionist to ask her how to file a complaint and the counselor's response was to talk to HR. It may be true to a certain extent but I also know for a fact that on a form posted on their read-board by the entrance that describes the complaint process(which I wasn't allowed to go look at and told to remain at the entrance) there was actually a point of contact from HR to reach out to. I was sent a courtesy email from Ricki Estrada (Divisional Director) on 12/10/19 that it would be looked into, after I initiated the process on 11/29/19 and here I am still waiting. Keep anyone you know away from this place.