Recently called for information regarding a vehicl...

Recently called for information regarding a vehicle part. Cory in their parts department was my first contact. They were very happy to give me the info to sell me the part, but however the business is not interested in good customer service. They withheld the part number from the vehicle and informed me they are not able to give that info to their average customers. Cory actually had to stop himself then tell me. I then asked for their manager, Cory said that would be fine and left me on hold for approximately 30 secs to 1 min while he informed his manager on the situation before transferring me to him. I then spoke with Joe the Parts Department manager about the part and their policy. He then again informed me that their policy was to not give the part because they "Are not in the business of giving their customers free research". This is strange given it took Cory less then a min to find this info. If they are paid by the hour I could have been more than willing to pay for his 1/60 of his hourly pay to compensate them on their research. If they were my best option I would then return to purchase the part. When I mentioned to the manager that it seems that they are withholding that info knowing that they are not the best option/price, Joe the Parts Department Manager responded with "Oh, we defiantly are not the best price out there." I wouldn't waist your time calling this business. -From, Someone who is able to work with their hands.