Giovanni Pompell

Review of Six Flags America

First time that i ever went to six flags was horri...

First time that i ever went to six flags was horrible and the whole time im thinking i actually bought season tickets for this. Victor the staff was rude to my children when they went to the wave pool thetly asked the life guards a question only to be ignored. When my girlfriend saw this she also asked the same question she was ignored...we decided to leave the water park area and go ride rides...we got on the rapids ride only to have them start the ride before everyone was seated...and on the way off they didnt stop it either it was like you had to rush...now wonder you read about so many accidents...then towards park closing my son goes to refill his soda cup that we purchased to stand in line and when he gets there they tell him theyre closed and snatch his cup but refill it. I go to customer relations and let them know. They said id be getting a call...waited on that one didnt recieve. It wasnt until the second visit where we had rude staff approach us with similar attitudes as the first visit...i go to customer relations again where i am told they will call...i actually got a call almost a month later. While i was driving down the road talking to the person from customer relations say they were calling about my experience i said that was ridiculous almost a month to respond they told me at least we called you. Going back and forth on the phone they eventually hung up on me because they said i was yelling in which i wasnt i was on my phones bluetooth through my vehicle. I tried to get a hold of corporate but still havent recieved no call even though ive tried several times several messages and its been almost a month again. I have gone 2 times to this establishment and really dont plan on returning was trying to give them a chance but next year im telling fanily and friends who purchased tickets to go elsewhere.