Receptionist I just spoken to was the most unhelpf...

Receptionist I just spoken to was the most unhelpful with a no can do attitude I have ever come across,no regard or empathy for the practice changing its prescription ordering procedures and patient's kept in the dark about this no letters to inform patients who have repeat prescriptions the last time I ordered was told the system was changing not when or how and what you needed to do the only reason I rang was my husband rang for his the day before and got them ordered over the phone and then told the new procedure I was flatly refused this service and told to come in to reception or chemist I obviously got jobs worth with no understanding that the practice changes is not the patients fault and as I am in full time employment can be difficult to get in hence using the ordering online system so now be without medication as I run out Sunday and doubt will get them as you have to wait 3 days normally you can't even order early as you are told it's too soon what a system!!!!