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Katy Roby

4 years ago

We came to Russell Tavern for Brunch. We had a res...

We came to Russell Tavern for Brunch. We had a reservation for 2 outside and we were served in the basement. We ordered 2 meals, requesting both meals avoid certain foods because of very serious food allergies. The waitress took note, and when our food was served we were shocked to see they had ignored us completely. When we told the waitress she responded well I told the chef. We weren t offered any compensation and they even up-charged us $3 for substitutions. Happy we got out of there without an allergic reaction and a decent mimosa, but that is a pretty low standard.

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