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Scott Proctor

4 years ago

I purchased a brand new Honda Rebel 2014 on April ...

I purchased a brand new Honda Rebel 2014 on April 22, 2017. Today is June 7, 2017. It stopped running completely today on June 6, 2017. I think it's the clutch, but not sure. I'm taking it in tomorrow. I have did everything according to the manual and only have put 700 miles on it. When I called to see if it was covered the service department said he would have to look at it first. I'm not going to rate until I see what they do. It should be repaired at no cost, if not I'll let the world know. I only have changed the oil once and used motorcycle oil that the manual said to use. I'll change this to a 5 star if they back their product. This being brand new I'm going to call Honda and check this bike out to make sure something wasn't wrong with it to begin with. Today is June 12th, 2017. Southern Honda still has my Honda Rebel and will not fix it. I have called everybody in the business there and they just put me on another persons answering machine, with no call back. They do not back their products or warranties. Don't every get a warranty there because you will be throwing money out of the door. They are turning this into an very complicated matter when all they should do is back their warranty and fix the dam bike at no cost to me. My next step is to file a complaint with the BBB or get an attorney or both at the same time. I will continue to make posts about this until it's resolved. If not resolved soon ever social media will be reading about it, including the Chattanooga Times. The manager called me and said he would fix it. Thank you Southern Honda. They backed their product. I didn't act very nice and I'm sorry. I'm a veteran and I learned only how to fight in the military instead of think rational before jumping to conclusions. I loved serving our country for people like you. Not bragging , but i have a purple heart and silver star and don't regret a minute of it. Thank you very much for helping me.

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