First off, it is extremely dangerous to get from t...

First off, it is extremely dangerous to get from the parking #3 to the spa as we have to walk on a 90km/hour road in the dark without any lights. We actually had to run in the snow on the side hoping not to slip or get hit by a car. Also, very disappointed as I bought a certificate at a Polar Bears booth in Montreal and the woman specifically told me that it would include every cost including taxes, robes and water bottles. She told me it was an amazing deal and that is why I bought it but when I drove an hour to go there they told me I had to pay a differential and that robes and water bottles are never included and there is nothing they can do about it.