M Phillips

Review of GreatArt

Good range of materials, at good prices. However I...

Good range of materials, at good prices. However I had a very irritating service experience with Great Art. The delivery took 8 days (they specify 5-8 days - Jackson's Art specify 2-5 days), then on delivery an item was missing. When I call they apologise, check and say it's in stock and arrange next day delivery. Then no call, email or delivery the following day. After I call them again, it turns out it wasn't in stock, and they can only get the item to me now two weeks after first placing the order. Unfortunately this means I can't stretch a painting before a framing deadline for an exhibition. Hopefully the framer will be able to stretch it for me, but not ideal.