The fitter himself was super nice ... that's why t...

The fitter himself was super nice ... that's why the 3 stars. But otherwise totally disappointed with Miele. 1 week for an appointment is very long and then the software for a 2 month old machine is broken and not available. The offer was made for 120 I would get a newer one. But I have already paid 150 for a guarantee extension even though the first one was half a year. My machine cost 1200 and you can expect that you won't get the money out of your pocket.