P

Very inefficient operation. I always have to send...

Very inefficient operation. I always have to send my credit card payment the very day after receiving the bill or risk getting charged a late fee. Twice now I have been hit with a late fee for a payment that was sent in two weeks ahead of the due date. They try to tell me that the USPS is slow but I never have this problem with any other institution. I have payments going to places like Utah that get there just fine. This place is just across town! No... it's a Kemba problem. Not a USPS problem. Whoever is managing the processing department needs to be fired.

Comments:

No comments