Natasha Lawrence Review of Courtesy Chevrolet Group (Phoe...
FIVE STARS ALL THE WAY!!! This is the only Chevy d...
FIVE STARS ALL THE WAY!!! This is the only Chevy dealership I will go to. The body shop specifically is one I have to mention because I've never had such a fantastic experience anywhere else. Mike and his team are just wonderful. The first time I needed help with my car, I had a great experience from the first phone call-- I called one day (frustrated too) about some damage to my car, and Mike answered. He immediately made me feel like I was talking to my own brother; he was calm, he empathized with me about how annoying the situation was, and his energy overall calmed me down and had me smiling and laughing by the time we hung up. He scheduled the paint work, got me in the next day, and had it ready to go SO fast! I couldn't believe the turnaround. (I would have expected it to take several days or a week but it was so quick!) To top it off- when I came by to pay and finish up, he even came out to my car to make sure everything was good, and even helped me adjust something else on my car that was off that I couldn't figure out how to do myself. He just jumped in and did it with a smile. So cool of him!
Additionally- the team in the dealership side is great and they have appraised two cars for me and I've always felt like I was just hanging out with my own friends/fam.
I'll ONLY go to Courtesy, as a Chevy girl, and looking forward to my next one-- hopefully a cool Colorado!!!!
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