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Got hit by one of their drivers May 15th and just ...

Got hit by one of their drivers May 15th and just finally got my truck fixed July 20th! I started keeping record around early June of how many times I called and would never get a call back. (I will copy and paste below. I have deleted any phone numbers/last names) It was overall POOR POOR customer service! I even left voicemails with Team Leads and only got one call back, one time, from one who had an attitude and told me my case was actually being handled by someone else. (Which I was never notified about).

IDd driver on 6/12... Nothing after.
Monday 6/22 spoke with supervisor who told me that Jessica now handling the case
Called Jessica 6/22 6/23 no response
Called 6/26 voicemail no response
7/1 call w voicemail

Alicia Jessica s team lead-attempted

Called 7/1 and left voicemail
Returned call from Jessica 7/2 will follow up next Friday 7/10 with response. Waiting on Info from their driver
Missed call 7/7 w no voicemail?
Missed call 7/9 w no voicemail. Immediately returned phone call w no answer. Left voicemail. Called again an hour later and left another voicemail. No return calls 7/9 straight to in a meeting voicemail
7/10 Called Jessica-directly to meeting voicemail 8:54 9:47 11:07-left voicemail.
7/13 called jessica and left voicemail

7/14 1150 called Jessica no answer did not leave voicemail
1151 called Alicia no answer
1152 called alicias team leader miles. No answer. left voicemail

Alicias TL Miles- attempted call no answer

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