I wish I could give this place ZERO or a negative ...

I wish I could give this place ZERO or a negative no. I went to this place last Saturday 10 minutes before closing (11:50 am) and they had already closed the doors. I knocked and begged them to open to just let me drop off a stool specimen. They ignored. I had already registered at a different location earlier in the week where I was given stuff to collect specimen in 3 days and bring other specimen the day collected; so I had to give that to them Saturday especially since it was a long holiday weekend. 4 other people came after me who were all under impression the place is open as stated on the website. The next door pharmacist who was the witness advised me use LabCorp on the 2nd floor, but I had to drop that off at Quest. After lots of knocking finally at 12:05 someone screamed from inside that they close at 12. Daaa...I was there 10 minutes before closing! Finally I called the customer service and someone from main office called and they still refused to open the door on me...and even worse, they LIED that the place was open till 12! In fact they didn't even answer phone calls since 10am (I have records). Finally I ended up going straight to one of their drop off labs in Orange that was 45 min away. All and all I wasted 4-5 hours just to drop off specimen. That was the time I could have spent withy family or worked overtime earning at least $100/hr (my hourly rate). I hope that they fire all the people at this location, or else I would not be going here again!