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Review of Smyth air conditioning

Call their office to have a sales rep to come and ...

Call their office to have a sales rep to come and give me a replacement of my condo condenser and air handler estimate. Guy Chris Ortiz came by checked everything, kept saying too much work, and told me I should be getting an estimate very soon, but 3 days goes by and I never got a call about the estimate. I called their office asking for the estimate and again never got a call back. It's not acceptable to me. I am also in sales and if you don't follow up with your customer? is just a bad business.