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Let me start off by saying I would never refer any...

Let me start off by saying I would never refer anyone to this dealership. It started off with the salesman John telling me one price but after I started to sign the paperwork it was different then what we discussed. After that i took the vehicle home and realized my key didn't lock or unlock my vehicle. So of course I called to let them know and they told me that oh its probably the battery; no problem just come back up here. Now remind you they are located in wood river, il and I live in st.louis, mo 40 minutes away. But since I still had to return to pick up my title ok no biggie. But how about once I got there they told I had to go next door to the Chrysler dealership because they didn't have the special tool to open the key remote. Get to the Chrysler dealership and to my surprise the special tool was a screw driver. Oh and they made me pay $4 for a battery. Ok and to sum it all up I get to the drivers license bureau and none of the paperwork that they claimed was in the packet to get my plates were in there. So I called to see where was safety and emissions test paperwork was after transferring to several different people someone finally informed me that because I live in Missouri that I had to get that done on my own. Oh and my title registration paper had been white outed and highlighted on so the license bureau wouldn't accept that without an affidavit showing the corrections. And to to sum it up the lady had to nerve to call me and tell me they were sending me a $25 check for my troubles. LOL I couldn't believe her. Oh did I mention the asked me to take a picture for facebook. Sure how about I take this picture of this paperwork and thank you card the salesman John filled out spelling Chrysler... Chrisler several times. Yeah the entire company is a joke. I will not return nor will I ever send anyone to them.

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