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Bharat Balasubramanian

3 years ago

Dell India is completely different than the Dell i...

Dell India is completely different than the Dell in rest of the world. If you don't take my word, just buy a premium product from them in India and try to get them to fulfil their commitment of service in any product... you will feel exactly what I said. These blokes are not at all serious about any commitment to the customer. The word NEXT BUSINESS DAY support literally means NEXT day after they get all the parts in hand and 90% of the time premium products like XPS models have no parts ready even for products just launched 6 months back.

Absolutely annoying client services team... paid way too much than they deserve for products and services.

Stay away !!!

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