Matthew Danowski

Review of Park Cities Hilton

The Dallas Park Cities Hilton is a classic example...

The Dallas Park Cities Hilton is a classic example of a chain retrofit in an old building. While the finishes are relatively new, the old underlying bones of the building are still there. Weird intermittent noises from the HVAC equipment, old elevators, varying water pressure; that sort of thing. They only have valet parking, or so you will be told even though there is a parking garage in the building with access directly from the lobby. The pool, fitness center, and lobby restaurant were under construction during my stay, with jack-hammering in the lobby starting at 7:30AM. Stayed for two nights on business, and they overcharged me for the room rate upon check out. While the helpful front desk staff fixed this issue, the fact that it happened in the first place added to a less than enjoyable experience at this hotel.