Celeste Peterson

Review of Le Parc Suite Hotel

I've booked here before, but I was disappointed in...

I've booked here before, but I was disappointed in my last stay. The situation was not ideal for anyone - there was a blackout in the city so many people were booking late at night and the poor front desk person was alone dealing with a line of people out the door at nearly midnight. The room started to feel outdated for the first time, and it felt a little dingy... the sheets a little scratchy. The hallway a bit dim... I think it's time for an upgrade! We left something in the room and had to call back twice and no one got back to us so we could retrieve our item. We decided to just give up and cut our losses to save us some stress! This is not the service I have received in the past and I am sad to have had this experience because I really did like this hotel previous to this stay.