Xu Chen

Review of Paul's Volvo

They replaced my battery twice in 1 year and asked...

They replaced my battery twice in 1 year and asked me to go in 5 times plus and gave me various reasons of why battery kept dying. When the battery died again this month, I called them and they told me because 1. the last replacement was out of warrantee(that is because the one within warrantee lasted for 9 months) they are not responsible for it. 2. Plus they don't have record for 2016-2017 period, And 3. they recently quitted Volvo system(no longer Volvo authorized dealer) . I have no further comment given they have wiped off all their trail or relavance.

To be fair the staff I met were friendly their but they just don't seem to be able to solve the problem.

Pls try your best to avoid this dealership if you want to save time and money!