First, they mixed up our room. We reserved a room ...

First, they mixed up our room. We reserved a room with two beds but we were assigned a room with a single bed. They staff was kind enough to reassign us down the hall, but later that night when we returned to the room (midnight), our keys had been deactivated and we were locked out of our new room. Also, the shower heads are a little short for the tall folks such as myself (6'4"). Bed was very comfy and the room was nice enough, but the minor inconveniences (2 broken elevators at once, a broken ice machine, key machines at front desk broken) added up to a less-than-favorable stay.