Vincent Distrola

Review of Mosser Company

Mosser has been one of the worst companies I have ...

Mosser has been one of the worst companies I have ever had to deal with professionally in San Francisco.

I rented two separate apartments from them both beautifully done on the inside and in prime areas of the Tenderloin...and that was about all that was good with Mosser.

Management of this company is awful, on both a small (property management) to larger scale (accounting). Both apartments my security deposit somehow was lost getting mailed back to me (this is after sending it out after the legal CA 21 days they had). No one is likely to respond to your emails unless you let them know they are in violations of certain rights or constantly add more emails onto chains they are not replying to, and they make sure not to post any of their company info anywhere so you need to contact Mosser Hotels and ask for certain departments.

The apartments are very nice, yet cheaply redone, and overpriced. My second apartment had the oven incinerate on the first use and it took my roommate almost 3 weeks to get Mosser to replace it for us. Ash was still left on our ceiling the entire time we lived there. Work orders will get fulfilled only sometimes. Even after putting in multiple for a raised floor, the issue had never been solved upon move out.

I do want to give a shout out to Junior and Theresa, however. These are the only 2 in 2.5 years that I felt like truly made an effort to help in any way they could! They were both amazing and I hope their hard work, integrity, and honesty is recognized in this company!!!