Such a disappointment. First room we checked into...

Such a disappointment. First room we checked into was filthy. We booked for two queen beds but received a queen bed and a fold out couch. One of the couch cushions had an unmistakable booger on it. Under the couch cushions we found enough food to be considered a snack. The fridge had greasy hand prints on it and even the ice bucket had a little piece of food stuck to the lid. After calling management twice and informing them of the state of our room we had to finally go back up to the office. The second room we received had a terrible musty smell. I'm guessing due to an overflowing toilet because the first time we flushed it, it overflowed and wouldn't stop running. We had to gather our things and evacuate immediately. Finally the third room we received was ok but still showed signs of lazy housekeeping. We were finally able to settle into our room about 4 am. Here's what they don't tell you about the water park. Only half of it is open at a time. They open up the childrens area for 1 hour then pull all of the little kids out so they can open the big slides. The big slides are cool but they aren't meant for smaller children and the one day that we had actually planned on spending in the water park they closed one of the slides due to bees. Apparently they don't have onsite maintenance to handle such things. The main priority of this hotel/"resort" is not customer satisfaction, it is cutting corners and making as much money as possible. This place is not well kept or maintained. I gave them two stars only because the staff is actually very nice and apologetic and they comped us 4 tickets to Sea World but I should not have had to spend so much of my time beinging these issues to management in the first place. Also, while I was waiting to speak to management, on two separate occasions during our 4 day stay, other guests were also in there with issues of dirty rooms and more commonly, their room being given away. You can expect to spend anywhere from 1-5 hours in the lobby waiting to have your issues resolved. Also, Internatonal Drive is one of the more ghetto areas of Orlando. Edit: I attached pictures of my claims but they seem to have been removed. I will attach them again but if you don't see them here get ahold of me and I will show you.