Valentina Galindo

Review of Kendall Regional Medical Cente...

My mother in law was trauma-hawked to this hospita...

My mother in law was trauma-hawked to this hospital and placed in ICU. Two broken hips from an auto accident, our nurse was spectacular. His last name was Leon. He was with his other patient but my mother in law was in a lot of pain and needed to be moved as she was so uncomfortable and had to be moved in a special way. While I knew he was busy I asked for another nurses help who was at a desk, I waited for her to look up as I knew she was busy. She blew me off by asking what room we were in and pointed to where my nurse was. I explained I understood but he was busy and she was in pain. She mumbled and got up and walked away. I was taken back but decided to go to the nurse desk, saw the nurse leader waited until she was done speaking, I was 3 ft away from her, we made eye contact, she KNEW I was there waiting for her, the NURSE LEADER (whose name tag said Lila or Lilia) WALKED AWAY AND DIDN T EVEN ACKNOWLEDGE ME. Mind you there were 3 other nurses gathered around hanging out on the desk talking and failed to acknowledge me as well. We re on the ICU floor, WE ARE IN A HOSPITAL! Unacceptable.