I would love to write a glowing review of this hot...

I would love to write a glowing review of this hotel as so many other users have done on Google, but alas I'm stuck in Australia with a Government imposed travel ban and am unable to leave the country. It's a pity - it was reviews from Google that helped me choose this hotel to begin with. In Aug, when it was clear we were going to have to cancel our trip, we asked the hotel for a cancellation. Hoping the hotel would, as a kind gesture to its patrons impacted by COVID at this time, offer a future credit for stay (or possibly a refund), I was heavily disappointed to discover that the hotel couldn't care less about my plight and would prefer to capitalise on my misfortune by offering me nothing. Even when they had months of notice on the cancellation of the room. Hope they were able to get a double fee for the room I would have stayed in because the bottom line for this mob is clearly the money.