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Yanira Colon

3 years ago

Very bad appointment confirmation system. You mak...

Very bad appointment confirmation system. You make an appointment online, they call to confirm. After leaving voicemails and calling few times finally get through to give additional information to confirm appointment. I'm told I'm all set for the appointment and when we show up, I'm told appointment was never confirmed because insurance was not verified. This was an appointment for a child and they did not see us. Completely unacceptable.

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