Alex Williams

Review of The Keating Hotel Group

Style is with doubt the focus of the hotel and the...

Style is with doubt the focus of the hotel and the result is a sub standard experience at the moment. I have no doubt with time they'll get it right though. Some examples.

- This is the Gaslamp district and so is loud and bustling through until 2/3am. Given the expense spent on buying B&O HDTV's and Wall mounted stereos (BeoSound 1 on the wall and BeoVision 4) a little double glazed windows to block the sound would seem like a minor expense.
- The Lavazza coffee machine is great but providing one coffee and one tea for a room being occupied by two smacks of an immaturity in running a hotel.
- Providing a beautiful rain shower in room but not refilling the toiletries when they run out.

Without doubt this is a lovely hotel (great bed, double sinks in room, friendly staff) with a lot of potential, right in the heart of the gaslamp district but until they get some of the basics right I imagine other guests will be left feeling slightly disappointed.