Dan McIntyre

Review of Deep Cove Canoe & Kayak Centre

The first lady we dealt with at the counter was im...

The first lady we dealt with at the counter was impatient, unhelpful, and clearly flustered with how busy it was. Just seemed annoyed and rude, and uncommunicative. It was our first visit, and we had no idea what the procedure was, or what the bookings would look like.

Thankfully after signing the waivers on the iPads, a different lady finished up our transaction (not at our request or anything) and was chill and helpful. Once we got settled in by the very helpful shore staff and set out on the water, it was a great time, and a great day for kayaking. No complaints there.

My recommendation would be to station a host that directs people where to go, what to do, what options are available, and what the current bookings look like. This would save a lot of time and maybe lower the stress of the front desk staff.