i've used these guys for 5 years unfortunately as ...

i've used these guys for 5 years unfortunately as a vending machine owner in austin, tx, and gave them the benefit of the doubt until there service got worse during the time i needed the most now during COVID. i've been asking for 6 months now to suspend cards where i have locations that dont have foot traffic anymore due to covid. mike halrpen the sales manager didn't do what i asked, "hes on leave now without telling me" and now bunny proof has been referring me to customer servicce for several weeks with no response. OH AND THEY were down, the entire system for 5 days which made me negative for that whole month. struggling to break even during and this company LITERALLY COULD CARE LESS.