I witnessed first hand the lack of care this facil...

I witnessed first hand the lack of care this facility provides for the residents. To set the scene, I was in Dollar Tree and an elderly woman came into the store and asked to use the phone, after they turned her away I gladly offered her my cell phone. She stated that she was left at the store and she did not know what number she was trying to call or where she was trying to go. After listing off the few retirement homes that I knew of she recognized Cambridge Village of Apex, so I gave them a call. After about 30 minutes a bus pulls up and the only person that was on it was the driver. He made no effort what so ever to assist her into the bus with her number of bags. I told the driver that since they have name tags around their neck I would recommend a phone number or something so this would not happen again. I will not be placing any of my loved ones in this facility.