If the item is not in stock, it will be ordered an...

If the item is not in stock, it will be ordered and delivered to your home via a computer column in the store
Nice atmosphere
Click and collect via the website works perfectly, my 2 scents stood separately behind the cash register
You are approached in a pleasant way and you get nice tips / advice spontaneously
Franchise
Large clean store with a wide range

The only downside is that I came in once, a few months ago, to ask if I could take 2 small samples for my father (He would like to try it on his skin first and since he is not a human to shop in the city, I do that for him). Now they can make a sample, that was my question too, with a little odor in the tube (enough to just put it on the skin).
Unfortunately, the employee was very firm and was able to get rid of 1 tube with pain and effort, in addition she started the discussion with me and I had to be happy with the service she gave me, by filling in a grumpy 1 tube. What I find very special, since you still want to promote your scents through the testers of the brands in the store ... I also have not seen this lady when after a few weeks I stepped back into the store, because I branch wanted to give it another chance, after that bad experience with her. Fortunately, the team did not disappoint me, the subsequent visits and purchases and I do my purchases with great pleasure again at the branch.