Martha Schoenthal

Review of Alyeska Resort & The Hotel Aly...

WEDDING PLANNERS ALERT! - Hotel sales staff will a...

WEDDING PLANNERS ALERT! - Hotel sales staff will ask the wedding hosts to sign a contract to guarantee rooms for the wedding party. I DON'T RECOMMEND THAT YOU SIGN. Once you've signed the contract, that's it. The problem is that smart travelers easily figure out that's it's MUCH cheaper and very easy to rent a cabin or a condo in Girdwood. So - the block doesn't get filled and you have to pay!

Even worse - when a member of our wedding party called to book in the guaranteed block, someone in reservations told them the block was full (while it was only 45% full) so that isn't credited against my guarantee!!! The discount and incentives they offer for guaranteeing a room block is not worth the risk of having to pay for empty rooms.

POST SCRIPT - I have to give them credit - once I notified the hotel of the problem they fixed it immediately. I have upgraded the star rating.