Karen Skodzinsky

Review of Sears Holding Company

So bad enough My Kenmore range was so bad Sears ga...

So bad enough My Kenmore range was so bad Sears gave us credit to replace it. We ordered a GE Profile induction range and waited 3 weeks for delivery, (after Thanksgiving) The stove was loaded on it's side in the truck on top of a refrigerator and it was damaged. (The fault of whoever loaded it.) i GOT A CALL ABOUT THE DELIVERY AND THE PERSON GAVE THE PHONE TO THE PERSON WHO LOADED THE TRUCK AND HE ARGUED WITH ME ABOUT THE DRIVER BEING AT FAULT. Delivery service was top-notch. Our new delivery date is Jan. 11 (after Christmas) and it just a matter of getting it out of the warehouse. That delivery date is unacceptable and , if I could, I would cancel and go elsewhere. I requested a form to report this fiasco and after three attempts, did not get one. CAN YOU DO SOMETHING TO EXPEDITE THIS DELIVERY?????