I recently had my Sequoia in for a routine oil cha...

I recently had my Sequoia in for a routine oil change, new tires, and alignment. The cruise control system was not working correctly and this was added to the work list. Diagnostics determined that the cruise control radar sensor was bad and needed to be replaced.
After replacing the sensor the technician was still not able to make the system work properly. Since this process was involving much mor time than predicted and the repair was covered under warranty, my service advisor, Ron Jones, provided me with a loner vehicle . It was determined that the replacement laser sensor was defective and a new part was ordered. Meanwhile, Ron kept me updated on the situation progress from beginning to completion so that I could plan my activities accordingly.
This is the type of attention to service I have come to expect over the more than 25 years I have done business here.