Sherry Hatcher

Review of Palmetto Health

If you can go anywhere else, go there. Local veter...

If you can go anywhere else, go there. Local veterinarian would be better than Prisma. I love and support nurses and think they are severely underpaid, but the nurses I encountered today in the Emergency Department lacked empathy and understanding for a patient s mental health. Leaving my daughter to sit in a cold, closet-like room for well over 15 hours. When I confronted this behavior on the phone, they were defensive and out right lied. They accused my adult daughter of rolling her eyes at them. The same daughter they told me had been a model patient and had been sleeping all day despite the flurry of texts I had from her saying no one had checked on her and she was cold and scared. They never told her she couldn t eat or why she couldn t eat. She got there before dinner time the day before and they never offered her food or told her why she couldn t have food. We drove up from Summerville, an hour and a half away but couldn t see her because of COVID. No exceptions. Didn t matter that she was in a full blown panic attack. Or that she was in pain from a spinal tap that she had to endure alone. Nope. According to them, she wasn t alone. She was in a room of strangers getting a needle shoved in her back. No idea why that was scary. We re moving her care to MUSC and never looking back. She will never come back to this sham of a hospital.