Rod Sloan

Review of Tristar Skyline Medical Center

Admission was abnormal and very slow.

Admission was abnormal and very slow.
Abnormal in that there was only 2 people behind the admission desk. One seemed to be completely occupied with calling individuals at home who were scheduled for a future date procedure. The other seemed responsible for all on-site people needing the lab, radiology or other out-patient service.
Normally the person at the front desk gets some preliminary information; you wait to be called; you are directed to one of several small offices occupied by several admissions employees, taking more detailed information from several people. They gather information such as the procedure to be done; your PCP's name; and insurance information. They verify you current demographic information, make a copy of your I.D. and insurance cards, print up the doctors orders, financial and legal documents for your signature, and finally place your arm-band I.D. on and direct you to where you should go.
I'm sure we can blame it on COVID, but with only one person going through that entire process with each person that walks through the front door looking for medical service the wait seems interminable,
While I was there, only 4 other people were ahead of me, but I waited nearly an hour before I was able to be processed through for a simple, Doctor ordered, blood draw for testing at the Lab.
It occurs to me that the additional wait time actually increased my potential exposure to COVID.