Michelle Benfer Review of Sundance Mountain Resort
I really enjoyed the Sundance Mountain Resort. I t...
I really enjoyed the Sundance Mountain Resort. I traveled alone for a little R&R and the scenery and skiing was breathtaking (I was there the tail-end of the Sundance Film Festival). I got a massage there that was one of my best and dined at Tree House, Owl Bar, and Foundry Grille - all wonderful and a great vibe. I particularly liked the live music. A few things I would have liked where it fell short of a 5 star rating: there wasn't a comfy public area to sit in front of a fire and read. If you are not skiing or don't want to sit in your suite, this was a bit of a let down. I do like being able to veg in a public setting while relaxing at a resort. My suite was adorable and cozy. I love the story behind Robert Redford's relationship with Sundance and that he requests to keep 2 of the restaurants private (no photos). That said, while I appreciate his connection didn't love that I had 4 different photos of him and his movies in my suite. I think one would be enough, but the public areas and suites really lay on the Robert Redford effect thick. If he wants to minimize the celebrity attraction in the restaurants, the same would be nice in the suites. It was a bit of an ode to Redford. The suite TVs need upgrades. It was old school cable and with such a strong connection to Sundance and Redford, having Smart TVs where you could stream movies of choice seems obvious. I found out later that there were 2 yoga classes hosted while I was there - I didn't receive anything from the staff telling me nor could find it online. Would have loved to attend. The walk from my suite to the base was about 5-7 minutes. I didn't mind so much but when you arrive at the base and realize you have to get something back in your room it is a 15 min trip back and forth (and quite uphill) Lastly, many of the staff members were unknowledgeable about simple things.
I had my skis stored in the "ski valet" and I had to ask 3 staff members where that was (the ski shop had no idea where it was). I received different responses on the availability of ubers early Sunday morning, and the staff at the spa were unaware of some simple questions about the resort. All in all I actually really enjoyed my time there is wish I could have extended, but certainly a few areas to consider for a 5-star rating.
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