Charles Kobernat

Review of Mother Earth Gardens

I know I'm in the minority here but I think the qu...

I know I'm in the minority here but I think the quality of service/customer service has drastically gone down hill. Thirteen years ago when I moved into the Longfellow area it was a great store with people who cared. I counted myself lucky to have such a great local business with fun, knowledgeable people with unique inventory. Unfortunately in the last five/six years I've found the customer service to be hit or miss and most often lacking. Employee's are either to busy to or just don't care about their customers. Miscommunications among employees and lack of integrity on what they promise is what I find at Mother Earth, so I'll go to a hardware store on Lake St. that has a decent garden center, it's not as cute or unique but at least I feel welcomed and can count on what they say.