This company has been awful to work with. We were...

This company has been awful to work with. We were told it had functions it actually doesn't. Our company has never used the services. I was told back in February they would cancel our account immediately and research a refund. They are still sending monthly invoices and we have had to stop payment through our financial institute. I have placed over 10 phone calls, speaking with live people as well as leaving messages. I am always told they will get this resolved and expedite it to senior level. I have also sent numerous emails and never receive responses back. This company has horrible customer service and follow thru. Warning*** Stay away from using them for services. ***