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Cierra Mossop Review of Horseshoe Bay Resort Marriott
This place seems nice enough but the service so fa...
This place seems nice enough but the service so far has been terrible. Our $350 a night villa was supposed to come with parking but not 1 spot was available. We got here late (8:30) and tried ordering room service. No one would answer the phone and you couldn't even dial out from the room. Had to send my husband down to place the order. That was 45 min ago for 2 pizzas...still can't get them to answer the phone. I have 4 hungry kids and no food or service. I called the hotel front desk and got hung up on. Staying here till Sunday and so far I'm NOT impressed. Sad considering I drove all the way from Houston for a wedding at this place. I can only hope for the bride and groom that the service at the wedding isn't anything like this!!
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